Returns & Exchange Policy
Goods can be Returned within 7 days from the date of Purchase or Exchanged within 7 days from the date of Purchase.
For any exchange or return the product should be in original conditions with original price tags intact.
This does not cover any damage caused by misuse, neglect, exposure to water and solvents or wear and tear, or purely cosmetic damages (such as scratched leather)
Goods can be Returned within 7 days from the date of Purchase or Exchanged within 7 days from the date of Purchase.
For any exchange or return the product should be in original conditions with original price tags intact.
This does not cover any damage caused by misuse, neglect, exposure to water and solvents or wear and tear, or purely cosmetic damages (such as scrat ched leather)
In case of Exchange
1.Pick any other Simri Bazaar product of the same monetary value
2.100% Money Back option
Returns
Should you wish to return all or a part of your order, you need to let us know within 2 working days from the date of receiving your parcel. You can either call our Customer Support No. +91 8766315595 between 10am and 7pm, Monday-Sunday
or write to us [email protected]
After validating your return request we will send you an email authorizing a return along with Return Form. You may simply print, fill with accurate information, paste the shipping address label on the package and courier it back to us. Please bear in mind that we should receive the return package within 15 days of us sending the authorizing email.
Returns can be made in the following ways
Courier the product(s) to
Simri Bazaar at our office: R-633, Jogabai Ext, Jamia Nagar, New Delhi, PIN 110025, India.
Return Form is required for the goods to Return.
2. Intimate us so that we can pick up the product(s) from your doorstep.
Refund Policy
Returns
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately
we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.Additional non-returnable items, Gift cards Downloadable software productsSome health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted: (if applicable) Book with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened. Any item not in its original condition is damaged or missing parts for reasons not due to our error. Any item that is returned more than 7 days after delivery
Refunds
(if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at
Sale items (if applicable) Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges(if applicable)
We only replace items if they are defective or damaged. If you need to exchange for the same item, send us an email
at [[email protected]]
and send your item to R-633, Jogabai Ext, Jamia Nagar, New Delhi, PIN 110025, India.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product
to R-633, Jogabai Ext, Jamia Nagar, New Delhi, PIN 110025, India.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over 500 rupees, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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Refund & Cancellation Returns
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please write to us
or call our customer care at 8766315595
with details of the product and the defect. Upon receipt of the returned product, we will examine it and notify you via email, within a reasonable period, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment. Post receipt of the return package, we will proceed to inspect the same. Once approved as an eligible return, we will issue your refund. If however the return is found not eligible for refund, we will courier the same or Replacement back to you on a to-pay basis. In either scenario, your return issue will be closed within 10 days of our receiving the return package from you.
Cancellation
How do I cancel an order on https://simribazaar.com?
You may cancel an order within 24 hours of your purchase. You can cancel your order by writing to us at [email protected]. The cancellation will be effective within 24 hours and a confirmation email will be sent immediately.
As part of usual business practice, if we receive a cancellation notice and the order has not been packaged/shipped by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by us.
Simri Bazaar is not liable for any damages in transit.
How will I get my money back after cancellation, Return?
What are the modes of refund available?
Refunds are made as follows:
If the payment was made in cash then the refund is made in the form of a cheque.
If the payment is made using a credit/debit card (or any form of net banking) then the amount is
credited back to the same account from which the payment was made.
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